Contact Hoburne Dental Care in Christchurch
Patient Notice - Coronavirus
A message to all of our patients from our dentists….
The unprecedented events over the last few weeks regarding COVID19 have been very challenging. Maintaining the safety of our patients and staff at all times has been of paramount importance. As a practice we have been advised that due to the unavailability of special ‘FFP3’ face masks and other protective equipment needed, we are no longer able see any patients face-to-face. This is the safest possible decision for all of our patients and staff alike.
We would like to reassure you that we will continue to be available for telephone advice regarding any dental problems you may have during this outbreak. We will be able to offer pain relief advice with the back-up of additional prescriptions should symptoms meet certain criteria. Please do call us on the usual number 01425 277245 if you need any advice.
Plans are underway to fast track a local emergency dental service for anyone who needs urgent treatment. Clinicians will be provided with full personal protective equipment by the NHS. It is likely that this service will be strictly limited to dealing with abscesses / infections rather than broken fillings and crowns. At the time of writing this service may take a few weeks to be put into place.
We are currently in the process of cancelling or rescheduling any booked appointments in the near future as appropriate and will be in touch with you in due course over the coming weeks.
We wish you well in the meantime.
Contact Form/Appointment Request
Please complete the form below and click on the 'submit' button, or feel free to telephone on 01425 277 245.
If you would like us to contact you by phone please complete the contact telephone number section as well as the email address.
PLEASE DO NOT USE THIS FORM TO ALTER OR CANCEL AN APPOINTMENT.
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- Address: 104 Saffron Drive Highcliffe Christchurch Dorset, BH23 4TG
- Telephone: 01425 277 245
- Fax: 01425 277 227
- Emergencies: 01425 277 245
|Monday||08.30 – 16.30|
|Tuesday||08.30 – 16.30|
|Wednesday||08.30 – 16.30|
|Thursday||08.30 – 16.30|
|Friday||08.00 – 16.00|
All patients requiring emergency advice out of hours should call the practice number (01425 277 245). There will be an answer phone message detailing the telephone number of our local on call service which is provided by dentists from Christchurch, Bournemouth & Poole areas.
Patients who are registered on the Hoburne Practice Plan who have an emergency whilst in another part of the country or whilst abroad may access the supplementary insurance cover available to our plan patients by calling the following numbers:
- Away from home helpline 0800 525631
- Abroad +44 1747 820841
Please note that this service is ONLY available for Hoburne Practice Plan members.
We aim to provide the highest levels of care and patient satisfaction. However if you are unhappy with any aspect of your treatment with us, please contact us on 01425 277245 to discuss.
Should our complaints handling procedure not resolve your issue to your satisfaction then we recommend consulting the Dental Complaints Service (General Dental Council) on 020 7887 3800 or www.gdc-uk.org